Customer Services
Access all useful customer services links, view your bills and much more on the Customer Services Page.
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WATER IS LIFEThe mission of Guyana Water Inc. is to deliver safe, adequate and
affordable water and to ensure safe sewerage systems for improved
public health and sustainable economic development. -
OUR COMMITMENTGWI stands committed to providing equal water access to all
Guyanese living on the Coastland and Interior Regions. -
OUR GOALSProviding 24-hour water access to customers is one of our ultimate goals -
WATER QUALITYGWI is continuously working to monitor and test the quality of water
supplied throughout Guyana, with the aim of satisfying World Health
Organisation guidelines. -
IMPROVED SERVICESWe are working daily to improve our technical operations with the aim
of better serving you. -
OUR VISIONTo ensure an efficient, sustainable and financially viable water and
Sewerage sector delivering a high Quality service to customers.
Accounts & Billing
Login to GWI to view your Account balances, submit your meter readings and more.
Payment Outlets
Click to view our convenient payment options and locations countrywide.
Call or Message Us
We appreciate any feedback from our customers. If you have any questions or concerns please let us know.
Fault Reporting
Let us know if you have an issue with your GWI Services. Our professional team is waiting to serve you!
E-Bill Subscription
Subscribe for Electronic Bills to be delivered to your email address.
Message us on WhatsApp
Contact us via WhatsApp where you can access various services on the go!
Knowledge Centre
Find documents and other informative resources such as the Water Experts Exchange Forum..
Latest News & Stories.
View GWI's latest notices, news, press releases and featured stories. Get caught up with all current events and publications.
About GWI
Our Vision
To ensure an efficient, sustainable and financially viable water and sewerage sector delivering a high quality service to customers.
Our Mission
To deliver safe, adequate and affordable water and to ensure safe sewerage systems for improved public health and sustainable economic development.
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Vacancies
See a list of vacancies available at GWI Inc.
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Media Gallery
Take a look at our events, operations and locations.
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Staff Directory
Our staff directory indexes directors, senior managers, divisional managers and other staff members.
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Customer Portal
Check your balance online and more...
Log in
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Maps & Locations
View our detailed map divisions and overall branch locations.
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Contact Directory
Find our branch locations, search our contact directory and message our various departments.
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Guyana Water Incorporated
Corporate Complex Vlissengen Road and Church Street, Bel Air Park, Georgetown, Guyana
Customer Services Call Centre (592) 227 8701| Fax: (592) 227 8718 | Email: customercallcenter@gwi.gy
Business Hours
Monday – Thursday: 8:00 a.m. to 4:30 p.m.
Friday: 8:00 a.m. to 3:30 p.m.